Shipping policy

Shipping Policy

Thank you for shopping with The Luma House. We are committed to delivering your order with care and efficiency.

Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Destinations We ship to the United Arab Emirates and internationally to selected countries including the United Kingdom, Europe, and the wider GCC region.

Shipping Costs Shipping costs are calculated at checkout based on your location and order size.

Order Tracking Once your order has been dispatched, you will receive a confirmation email with your tracking information.

Delays Delivery times are estimates and may vary due to customs clearance, public holidays, or other factors outside our control. We are not responsible for delays caused by the shipping carrier.

Contact Us If you have any questions about your shipment, please contact us and we will be happy to assist.